Apology letter to boss
Dear Mr./Ms./Mrs. {Recipient's Name},
Please accept my sincere apology for sending wrong reports to the client. I understand this has caused a lot of inconvenience to the client and our company.
I cannot defend my actions, but I want to tell you that I am handling four projects simultaneously. I got confused and mistakenly sent the wrong reports. I am truly sorry for such a lousy mistake.
I want you to know that I have already apologized to the client personally and sent the correct reports. I have also arranged a meeting with the client to eliminate any chance of miscommunication about our reports.
Kindly suggest if any other remedial step should be taken from our end.
I understand your disappointment, and I am truly sorry. I can assure you that this mistake will never be repeated in the future.
Yours Sincerely,
{Your Name}
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