PRODUCT SURVEY TEMPLATE
Is this your first time using [PRODUCT/SERVICES]? If no, skip question 2.
☐ Yes
☐ No
Where did you get the information about [PRODUCT/SERVICES]?
☐ TV Commercial Ads
☐ Radio Advertisement
☐ Classified Ads on a Newspaper
☐ Magazines
☐ Posters and Flyers
☐ Recommendation of a Friend/Relative
☐ Online Advertisements
☐ Others, Please specify:
How long have you used [PRODUCT/SERVICES]?
☐ Less than a month
☐ Less than six months
☐ Less than a year
☐ One to Two years
☐ Two to three years
☐ More than three years
How often do you make use of [PRODUCT/SERVICES]?
☐ Everyday
☐ Once a week
☐ Two weeks
☐ Once a Month
☐ Every six months
☐ Yearly
Where do you often buy [PRODUCT/SERVICES]?
☐ Convenience Store
☐ Department Store
☐ Supermarket
☐ Online Stores
☐ Malls
☐ Others, Please specify:
Did [PRODUCT/SERVICES] meet your expectations?
☐ Yes
☐ No
How would you rate the quality of [PRODUCT/SERVICES]?
☐ Very High Quality
☐ High Quality
☐ Average
☐ Low Quality
☐ Very Low Quality
In your opinion, how is the quality of [PRODUCT/SERVICES] compared to other products of this type?
☐ Excellent
☐ Better
☐ Just the same
☐ Bad
☐ Worse
How satisfied are you with [PRODUCT/SERVICES]?
☐ Extremely Satisfied
☐ Fairly Satisfied
☐ Average
☐ Fairly Dissatisfied
☐ Very Dissatisfied
Would you continue to make use of [PRODUCT/SERVICES]?
☐ Yes
☐ No
Would you recommend [PRODUCT/SERVICES] to your family members, friends, and colleagues?
☐ Yes
☐ No
Please rank the following bases for buying products of this kind.
Quantity [NUMBER 1] Quality [NUMBER 2] Price [NUMBER 3]
Brand [NUMBER 4] Familiarity [NUMBER 5] Usage [NUMBER 6]
Comments and Suggestions
Thank you for taking the time in answering this survey questionnaire! We hope you’ll continue to
Patronize our products at [YOUR COMPANY NAME]!
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