Return Authorization Letter
From,
_______
_______
Date: _______ (Date on which letter is written)
To,
_______
_______
Subject: Return Authorization Letter.
I am writing this letter to tell you that I received your complaint letter regarding return/exchange of the product you bought from us a while ago because of a certain defect (mention the product and its defect). However, don’t worry as the product is still in the warranty period, it can be returned/repaired with ease.
I am attaching a form along with this letter which you need to fill for starting the process of return. Also, I shall need the invoice bill of the product for reference as it would help in fastening the process. I am extremely sorry for the delay in reverting back. Hoping that this experience won’t hamper our customer-dealer relationship and you shall continue to buy from us.
Yours sincerely,
_________ (Your name)
_________ (your designation)
_________ (Your organization)
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